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Kim Kardashian’s underwear brand Skims has issued refunds after customers complained about an $148 advent calendar filled with cheap accessories including loose bra straps, hair ties and bobby pins.
One TikTok user recorded herself unboxing all 12 dates inside the calendar, each to varying levels of disappointment.
In the video, which has generated more than 8.1 million likes, the influencer (who posts as @wetsloppyswollen) opens a teddy bear keychain, a stress-relieving squishy and a trio of silk hair ties.
At one point, she pulls out a pair of nude bra straps and asks, “What is this?”
As she opens each date, she says she is getting “close to getting really p**** off.” She then opens a keychain that simply says “Skims” on it, and a fluffy compact mirror.
“Kimberly, you’re genuinely about to p*** me off,” the creator said in the clip. “This is way too expensive.”
The brand has said today it is offering refunds to customers because the product “didn’t meet expectations.”
A representative for Skims told Entertainment Weekly that the company is “aware of the feedback some customers have shared about the SKIMS Advent Calendar, and we’ve listened carefully.”
“We understand that the calendar didn’t meet expectations and we have personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a SKIMS credit to put towards other products.”
They said they want “every customer to be truly happy with what they receive from SKIMS,” and that all “feedback matters to us and will directly shape how we approach future releases.” The Independent has contacted the company for comment.
The item is sold out on the Skims website, where a product description reads: “A dozen reasons to celebrate. Count down to the holidays with this SKIMS accessories advent calendar, featuring twelve days of fun surprises. From hair accessories to keychains and more, unwrap a mix of playful items and everyday favorites. All packaged in a festive advent calendar box.”
In response to the reveal video published by @wetsloppyswollen, one person commented: “So basically everything that falls between my car seats.”
“This is straight up disrespectful,” said another. “$150 is wild for maybe $20 worth of stuff.”
“How does an underwear brand give you no underwear?” said another response.
YouTuber Kiki Chanel said in a video recapping the backlash, saying that Kardashian should “post an apology video.”
“It’s not even cute,” Chanel said. “That’s the worst part. It’s actually awful. Like, yeah, I’m going to go rep your brand after you made me spend all this money and ruined my day?”
Skims was founded in 2019 by Kardashian, Jens Grede and Emma Grede, specializing in shapewear and underwear for a younger market.
The brand has faced backlash over the years for its eyebrow-raising product releases, such as the nipple bra – a push-up bra with fake nipples, in 2023 – and launching a thong covered in faux pubic hair, named “The Ultimate Bush,” last year.
