Lost Your Credit Card? 7 Immediate Steps To Protect Yourself

Last Updated:September 26, 2025, 14:38 IST

Lost Your Credit Card? Here’s a six-step guide to follow if your credit card is lost or stolen

Credit Card (Representative Image)

Losing a credit card can be stressful, especially with the risk of fraudulent transactions. However, it’s important not to panic. Acting quickly and carefully can help limit any financial damage and regain control of the situation. Here’s a six-step guide to follow if your credit card is lost or stolen:

1. Report immediately

Contact your credit card issuer without delay. Visit the bank’s official website to find the verified customer support number and call right away. Once connected to a representative, calmly explain the situation and request that your card be blocked.

Most banks offer a 24×7 helpline for emergencies like this to safeguard customers’ finances.

2. Use mobile or internet banking

If you can’t reach customer care by phone because of network or technical issues, log in to your bank’s mobile app or net-banking portal. These platforms usually provide a step-by-step option to instantly block or lock your card.

Many banks also allow you to temporarily disable your card for transactions—a feature worth trying as a mock drill so you’re prepared for emergencies.

3. Monitor recent transactions

Check your credit card statements and transaction history thoroughly to spot any unauthorised charges, penalties, or suspicious activity.

Report any discrepancies immediately via the bank’s official email address or by calling customer support using the verified number on their website. Quick reporting can strengthen your case for protection under the bank’s fraud-relief policies.

4. File an FIR if required

If you suffer significant financial fraud or identity theft, remain calm but take prompt action by filing a First Information Report (FIR) at your nearest police station.

You can also lodge a complaint online through the National Cyber Crime Reporting Portal: https://cybercrime.gov.in/.

Having an FIR provides official documentation, which can be crucial if disputes arise later or if the case escalates to court.

5. Apply for a replacement card

After blocking the old card, request a new one through your bank’s internet-banking service or by visiting the branch. Some banks may charge a small replacement fee.

Once received, activate the new card promptly.

6. Update linked payments

Update your new card details—card number, CVV, and expiry date—for all recurring payments such as bills, subscriptions, and digital wallets to avoid failed transactions, penalties, or late fees.

Acting swiftly and systematically can significantly reduce the risks and inconvenience of losing a credit card, ensuring both financial security and continuity of essential services.

Aparna Deb

Aparna Deb is a Subeditor and writes for the business vertical of News18.com. She has a nose for news that matters. She is inquisitive and curious about things. Among other things, financial markets, economy, a…Read More

Aparna Deb is a Subeditor and writes for the business vertical of News18.com. She has a nose for news that matters. She is inquisitive and curious about things. Among other things, financial markets, economy, a… Read More